Key numbers and contacts
- Fire and rescue (Damkar) 113 source ↗
- Integrated emergency number (where the local service exists) 112 source ↗
- Medical emergency (PSC 119) 119 source ↗
Numbers and addresses were checked on official sources when the guide was updated. PanduanHewan does not receive reports or dispatch help. BKSDA office list
Quick answer
Key points
- Do not catch, hit or corner the snake. Snakes usually bite in self-defence when disturbed or cornered.
- In many areas the fire and rescue service (Damkar) removes snakes from homes free of charge. Call 113, 112 or your local Damkar number.
- A snakebite is a medical emergency: go to a health facility at once, and call 119 if you need an ambulance.
- Biologically, snakes usually come indoors looking for prey such as rats or a dark place to hide.
In this guide (9)
Start with these steps
- Back away slowly and take children and pets out of the room.
- From a safe distance, keep watching where the snake goes so you do not lose track of it.
- If you can do so without going near the snake, open doors or windows leading outside and close doors to the rest of the house.
- Call Damkar (113, 112 or your local Damkar number). Give the address, the room, the snake's rough size and where you last saw it.
- Wait for the responders. Do not hit, douse or spray the snake with anything.
- If someone is bitten, take them to the nearest emergency department or puskesmas at once and call 119 if you need an ambulance. Do not delay to catch the snake.
What should I do if a snake gets into my house?
Stay calm and back away slowly. Singapore's wildlife authority, NParks, says snakes are generally shy and do not attack unless disturbed or cornered; sudden movements can make one bite in self-defence. Keep family members and pets out of the room. NParks also advises leaving doors and windows that lead outside open so the snake can leave.
Do not try to catch or chase the snake out yourself. The Depok fire and rescue service asks residents who find a dangerous animal not to disturb or try to catch it, especially without snake-handling skills, and simply to watch its movements while waiting for the team.
Evidence: NParks Animal & Veterinary Service — Snakes ↗ · Pemerintah Kota Depok — Damkar secures monkey that entered a home (advice on dangerous animals) ↗
Who should I call to remove a snake?
In many areas the fire and rescue service (Damkar) handles non-fire rescues, including snake removal. The Yogyakarta city Damkar, for example, removed pythons from residential areas in June 2026 and states that all its rescue services are free.
The national fire service number is 113. Where a district or city has set up the 112 service, that integrated emergency number also works. Many local Damkar units have their own phone or WhatsApp numbers, so save yours before you need it. If the snake looks injured or trapped, you can also contact the local BKSDA through the BKSDA offices page.
Evidence: Damkarmat Kota Yogyakarta — Python evacuated in Muja-Muju (June 2026) ↗ · IndonesiaBaik.id (Komdigi) — Nomor telepon darurat saat kondisi gawat ↗ · Diskominfo Kabupaten Badung — Layanan panggilan darurat 112 ↗
What if someone is bitten by a snake?
Treat every snakebite as an emergency. WHO says anyone who may have been bitten by a venomous snake should be taken to a health facility without delay, and that antivenom given early can save lives. Call 119 if you need an ambulance.
WHO also lists methods to avoid: traditional medicines and herbal remedies, cutting or excising the wound, suction, and applying 'black stones'. WHO says never to use a tight tourniquet. Do not delay the journey to catch the snake or to look it up online.
Evidence: WHO — Snakebite envenoming: treatment ↗ · Kemenkes — Public Safety Center (PSC) 119 ↗
Why do snakes come into houses?
Many people search for what a snake in the house 'means'. Biologically, the answer is simpler. NParks says snakes come into towns because food such as rats, small birds, reptiles and amphibians is available, and a snake indoors may be looking for a dark, safe place to hide. The Yogyakarta Damkar adds that wildlife is more likely to come in during certain weather and near dense vegetation.
Evidence: NParks Animal & Veterinary Service — Snakes ↗ · Damkarmat Kota Yogyakarta — Python evacuated in Muja-Muju (June 2026) ↗
How can I keep snakes out of my house?
NParks advises disposing of food waste properly so it does not attract rats, removing pots or containers that could serve as hiding places, keeping grass short and sealing holes or burrows in the garden. The Yogyakarta Damkar reminds residents to keep homes clean and close small gaps that snakes could use to get in. NParks also advises making pet enclosures snake-proof.
Evidence: NParks Animal & Veterinary Service — Snakes ↗ · Damkarmat Kota Yogyakarta — Python evacuated in Muja-Muju (June 2026) ↗
Sources & references
- WHO — Snakebite envenoming: treatment ↗
- NParks Animal & Veterinary Service — Snakes ↗
- Damkarmat Kota Yogyakarta — Python evacuated in Muja-Muju (June 2026) ↗
- Pemerintah Kota Depok — Damkar secures monkey that entered a home (advice on dangerous animals) ↗
- IndonesiaBaik.id (Komdigi) — Nomor telepon darurat saat kondisi gawat ↗
- Diskominfo Kabupaten Badung — Layanan panggilan darurat 112 ↗
- Kemenkes — Public Safety Center (PSC) 119 ↗
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PanduanHewan. Snake in the Home. Last substantive update: 1 October 2026. https://panduanhewan.org/en/emergency/snake-at-home/